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Privacy Policy

Welcome to the DriveELD mobile and online applications (collectively “Applications”).

If you are a consumer and obtained the Applications via iTunes or Google Play, please be aware that the Applications, any associated software, www.drive-eld.com website, app.drive-eld.com web application, and any associated documentation (collectively, the “Software”) are operated by or on behalf of Drive ELD LLC (“DE,” “we” or “us”). Your privacy is important to us. We have established this privacy policy statement (the “Privacy Statement”) to inform you of what data we collect from you when you use the Software, how we use such data, and whether and to whom we share such data with. It is our policy to protect your personal information and to use it only in accordance with this Privacy Statement, as well as U.S. federal and state law, and laws of other countries. This Privacy Statement only governs our use and disclosure of information collected through the Software. Please read this Privacy Statement carefully. Using the Software is voluntary, and by using or accessing the Software in any way, or by transmitting information to us by e-mail or other electronic means, you acknowledge that you have read and understood this Privacy Statement, and that your access and use of the Software are subject to this Privacy Statement as well as the Terms and Conditions. Your continued use of the Software will constitute your acceptance of the terms of this Privacy Statement. If you do not agree with the terms of this Privacy Statement, do not access or use the Software.

If you are a user of the Applications, please note that your data may be shared with other authorized personnel on the service, such as managers and support personnel of your motor carrier. Please consult with the appropriate personnel in charge to determine how those institutions will use your shared data. We at DE are not responsible for (and typically do not know) the privacy policies and practices of companies and individuals who own accounts on our Applications.


DE may periodically change or modify the terms of this Privacy Statement; provided, however, that no such change or modification shall be in contravention of any right to privacy you have in any data under the federal or state law of the United States or other national law. All such changes or modifications to this Privacy Statement will be posted on this website. Accordingly, please check this web site from time to time for the most current version of our Privacy Statement. Your continued use of the Software after we have posted a change or modification to the Privacy Statement will constitute your acceptance of such changes or modifications.

Linked Web Sites

The Software may contain links to external web sites and services. DE does not operate or maintain these sites or services and therefore is not responsible for the privacy practices of these sites. Please refer to the specific privacy statements posted on these sites for more information.

Types of Information Collected

a. Personal Information We may learn certain personal information about you, such as for example your name, e-mail address, postal code, driver’s license number, and e-mail preferences (“Personal Information”), if you voluntarily provide this Personal Information to us via the Software. You understand and agree that DE may use, store, and transmit this information for the operation of the Software, including third parties providing services for the operation of the Software. Outside the operation of the Software and your interaction with external third parties, we will not disclose, or otherwise use this Personal Information except as necessary to: process data you have sent us; respond to your queries or requests; provide you with technical support or updates; or enforce the terms of this Policy Statement, the Agreement, and any other policies or legal requirements governing the use of the Software. In submitting this Personal Information to us, you consent to our use of it for these limited purposes.

Please note that the operation of the software allows certain information to be shared and searched for by users of the system. This information, which is part of the normal operation of the Software, may include Personal Information.

b. Operational Pathways The Software may automatically capture and transmit information related to your use of the Software, such as, but not limited to, your use of the Software and Software tracks in which information is entered, Internet Protocol (“IP”) address, telematics data from your vehicle and phone, location data, device type, platform type, screens or pages viewed, form field data, record of duty status, and events.

DE may use deidentified or aggregate data collected via the Software for any purpose, including customizing your experience in using the Software, responding to questions or suggestions, developing new software or products, or better understanding the needs of our users in general.

Some of this information may be collected through cookies. For more detailed information on cookies, please refer to the “Use of Cookies” section below.

c. External parties The Applications may allow you to link your account or transfer information from the Software to external third parties. If you voluntarily link your account to an external third party, you may be providing the Third Party with access to your Personal Information. The Third Party may also store any information you provide to the Third Party alongside Personal Information they collect. DE does not operate, maintain, or control any aspect of these third parties and therefore is not responsible for the privacy practices of these third parties. Please refer to the specific privacy statements of these third parties for more information.

d. Disclosure of Personal Information for Legal Purposes and Protection of DE and Others We may share your Personal Information obtained per the above with third parties if required to do so by the order of a competent legal authority, or if we reasonably believe such action is necessary in order to: (a) conform with the requirements of the law or to comply with legal process served upon us; (b) protect or defend our legal rights; or, (c) prevent potential harm to the physical safety of any person.

Use of Cookies

Certain pages of the Software and/or any html e-mail correspondence may use session cookies to track visitors, save preferences and to allow us to recognize visits from the same computer and browser. Certain pages of the Software and/or any html e-mail correspondence may use persistent cookies to track visitors. These cookies determine visitor sessions, track traffic sources and navigation, identify unique visitors and enable us to distinguish between unique and return visitors to our site. You have the option to reject the Software’s cookies. However, you may be unable to use the Software or your use of the Software may be limited as a consequence. See the section herein titled “Types of Information Collected” for an explanation of how this information may be used.


The Software is directed toward adults. If you are under the age of 13, you must not use the Applications. If you violate the foregoing, you must obtain the authorization of a responsible adult (parent or legal custodian) before using or accessing the Software. In addition, we will not knowingly collect or use any Personal Information from any children under the age of 18, even where consent for such collection or use has been provided by these individuals. If we become aware that we have collected any Personal Information from children under 18, we will promptly remove such information from our databases.

Security Measures

Information that is transmitted to us through the Software is transmitted in accordance with industry standards for transmission security, and is in compliance with data protection laws of the United States and other nations. WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY TRANSMISSION OF INFORMATION VIA THE SOFTWARE, AND YOUR TRANSMISSION OF INFORMATION IS AT YOUR OWN RISK. DE DISCLAIMS ANY RESPONSIBILITY FOR BREACHES OF PRIVACY OF INFORMATION BEING TRANSMITTED TO DE WHILE IN TRANSMISSION. DE will use reasonable efforts to secure the information you have transmitted to us, in conformance with industry practice. For example, once received at DE, your information will be processed and stored on controlled servers with restricted access.

Third-Party Information

You agree that you have provided notice to, and obtained consent from, any third-party individuals whose Personal Information you supply to us, including with regard to: (a) the purposes for which such third party’s Personal Information has been collected; (b) the intended recipients or categories of recipients of the third party’s Personal Information; (c) which of the third party’s Personal Information is obligatory and which Personal Information, if any, is voluntary; and (d) how the third party can access and, if necessary, correct the Personal Information provided.

Transfer of Business Ownership

If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation) or any other action or transfer between DE entities, you expressly consent to DE transferring your information, including Personal Information, to the new owner or successor entity so that we can continue providing our services. If required by state or federal law, we will send to you the required notifications for the change of ownership.

Governing Law

The Software is controlled and operated by DE. By choosing to use the Software or otherwise provide information to DE, you agree that any dispute over privacy or the terms contained in this Privacy Statement will be governed by the laws of the State of Iowa. If you are accessing the Software from any location with regulations or laws governing personal data collection, use or disclosure that differ from United States laws or regulations, please note that through your continued use of the Software, which is governed by the laws of the State of Iowa and the United States of America and this Privacy Statement, you are transferring personal information to the United States of America and you consent to that transfer and to the collection and processing of such information in the United States.

If you have questions about this Privacy Statement, please contact us at support@drive-eld.com.

201 E Washington St.

STE 1302

Iowa City, IA 52240


  Drive ELD LLC 2020 All rights reserved